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Connect your teams through voice with VoCoVo

VoCoVo headset communication systems are used and trusted by retail, hospitality and leisure users everywhere – from Tesco and B&Q to your local fish & chip shop. Their plug-and-play packages are perfect for teams who need to have crystal-clear conversations on-the-go without complex installation and come with all the hardware you need, making them great for teams who need to stay flexible and connected over wider areas.

The VoCoVo GO, Enterprise & Link systems are popular with convenience stores, restaurants, takeaways, garden centres, car dealerships, conference venues, gyms, production sites and even care homes — wherever there is potential to bring teams together and give customers a better experience.

VoCoVo Client Portfolio

Vocovo clients portfolio logos

Why Choose VoCoVo?

Managers Handsets
Enable a manager in his/her office to monitor Headset activity or join the team conference and talk to colleagues by using a Handset.

Modular and scalable
It is completely modular and scalable so additional devices and Headsets (maximum 29) can be added at any time.

Coverage across wide areas
Offers instant crystal clear communication over a very wide area. Even greater coverage can be added at any time with Repeaters. Up to 3 Repeaters can be added to a your solution.

What benefits will it bring me?
The core benefit is significantly increased efficiency as your team will now be able to communicate instantly across a wide area, as if they were all in the same room. In other environments such as retail, VoCoVo also impacts the customer experience by enabling colleagues to instantly resolve customer queries and assist with purchase decisions. VoCoVo has also been proven to increase sales and profits.

VoCoVo customers report the following results

198%

Increase in how quickly colleagues are able to help customer enquiries

70%

Decrease in store theft

87%

Think they are better equipped for serving customers

52%

Increase in how safe colleagues feel at work


VoCoVo FAQs

What is VoCoVo?

VoCoVo is a voice-first communication system for retail teams, combining headsets, handsets, software, and integrations to connect colleagues, customers, and smart devices.

How quickly can VoCoVo be set up?

Setup is fast—small to medium sites can be operational within a few hours.

Do I need a site survey before installation?

Yes—a brief on-site survey determines optimal Base Unit placement for full coverage.

How many headsets can the system support?

The “Go” version supports up to 29 headsets; a full system with a Controller can handle around 1,000 devices simultaneously.

How long do the headsets' batteries last?

Series 4 headsets deliver up to 48 hours of talk time on a full charge, and Series 5 offers up to 55 hours.

What software features does VoCoVo include?

The Portal gives you device health, battery monitoring, performance reports, message broadcasting, firmware updates, and telephony integration.

What warranty and support options are offered?

All products come with a 12‑month warranty; optional care packages (MaaS and DaaS) offer extended support, proactive maintenance, device replacements, and faster engineer response.

Do I need special wiring for installation?

No—VoCoVo uses existing cabling and a normal power socket or PoE; for larger systems, Controllers should be centrally and high‑mounted

What is the difference between VoCoVo Go and Enterprise?

VoCoVo Go is a plug-and-play solution for smaller teams with up to 29 headsets and no cabling needed. VoCoVo Enterprise supports larger teams, custom integrations, call points, handsets, and centralised system management.

Start your VoCoVo journey today

We’re proud to be a GOLD authorised UK partner – if you’re interested in VoCoVo team communication solutions, get in touch with us today!

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