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The SMC Gateway is a powerful, versatile appliance designed to enhance the functionality of digital radio systems, telephony, alarms, and other communication technologies. Built for system integrators, the Gateway removes the need for PCs or expensive software while delivering real-time automation, workflow creation, and multi-system interoperability.

Whether you need alarm management, GPS tracking, email and SMS communication, lone worker protection, or telephone interconnect, the SMC Gateway provides a complete platform that connects everything – reliably, intelligently, and securely.

SMC Gateway


Why Choose the SMC Gateway?

The SMC Gateway allows you to seamlessly connect digital radio networks with external systems such as:

  • Fire & Intruder Alarms
  • Nurse Call Systems
  • Telephone Networks (VoIP, GSM, PSTN)
  • Email Servers
  • GPS & Location Services
  • Websites & Online Services
  • IoT Sensors & Monitoring Devices

Advantages of the SMC Gateway

  • Reduce Costs – No need for costly servers, PCs, or multiple software systems.
  • Improve Safety – Integrated alarms, lone worker monitoring, and instant communications.
  • Increase Efficiency – Automated workflows reduce manual tasks and response time.
  • Scale Easily – Add modules and features as your organisation grows.
  • Boost Reliability – Industrial-grade hardware designed for 24/7 operation.

Core Features of the SMC Gateway

Multi-System Integration

Connects digital radios with alarms, telephony, email, GPS tracking and IoT systems for seamless, automated communication.

Livetrack GPS Monitoring

Delivers real-time GPS tracking, mapping and movement history for enhanced safety and oversight.

Alarm Handler

Provides intelligent alarm monitoring and instant notifications to radios, SMS and email, reducing false alarms and response delays.

Teleconnect

Enables radio-to-phone communication through GSM, VoIP or PSTN with custom IVR menus and call management.

Advanced Application Builder

Let’s you create custom workflows and automated processes using a powerful visual editor.

Lone Worker Protection

Performs automated safety checks, alerts and escalations to protect staff across hazardous or remote environments.


Industries That Benefit from the SMC Gateway

Emergency Services & Public Safety

Ensures first responders stay connected, with real-time alerts and GPS tracking to coordinate rapid responses.

Facilities & Building Management

Streamlines alarm monitoring, building automation, and staff communications for efficient operations.

Industrial Sites & Manufacturing

Integrates machinery alarms, safety systems, and communication devices to minimize downtime and improve safety.

Oil, Gas & Utilities

Monitors critical infrastructure, enabling instant response to alarms and operational events in remote locations.

Healthcare & Hospitals

Enhances patient and staff safety with integrated nurse call systems, alarms, and secure communication channels.

Education Campuses

Supports campus safety, emergency notifications, and facility management through a single unified platform.

Hotels & Leisure

Improves guest and staff communication while integrating security, alarms, and operational workflows.

Transportation & Logistics

Tracks vehicles, monitors alarms, and ensures seamless communication across teams and depots.

Local Authorities & Councils

Connects public safety systems, field teams, and municipal services for coordinated and efficient operations.


Downloads

SMC Gateway Brochure

SMC Gateway V2

The SMC Gateway V2 is a software solution that allows developers to utilise SMC’s vast knowledge of devices and protocols to create powerful solutions and software products without having a deep understanding of each underlying protocol. Modules and behaviours are a fundamental building block of the V2. Modules contain everything needed to fulfil specific functions and behaviours allow for complex interactions between them.


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